Screen printing
A type of printing in which ink is pushed through a screen with a squeegee onto a substrate. Screens are made by producing positive, clear films of the customers' artwork and exposing the screen to UV light through the film on a vacuum exposure table. The screen is washed out leaving only areas that were exposed to the UV light. This process will work with halftone dots and shading, but it is more limited than offset printing due to the screen itself and the fabric it prints on. The best results are achieved with screen printing when the art work is composed solid areas of color. Complex web effects produced in Raster based design programs such as Photoshop do not usually transfer well if the image is made of millions of colors
Embroidery
A process in which we stitch your logo onto a garment using computerized embroidery machinery. Because this process uses needle and thread, the artwork is limited to solid designs. Though we can use many different colors in your design, we cannot reproduce any type of shading or halftoning.
We work step-by-step with clients to ensure we create the exact garment you envision. Even if you don't have a specific vision, we take that as an opportunity to apply our proven design skills. Every project we take on, whether produced in-house or outsourced through a select group of companies, is closely supervised.
Frequently Asked Questions
How much will my order cost?
We will soon have an online quote order system available. Until then, please email quote@kwikgrafx.com, call (443) 618-4967. Since many factors influence the final price such as type and quantity of products, colors and complexity of artwork, and number of prints, we will offer you an individual price quote based on your personal needs.
Do you have a minimum order requirement?
We have a minimum of 12 garments per design for screenprinting or embroidery.
What is your re-order policy?
Reorders are strongly encouraged by waiving set up fees for all reorders except for screenprinting less than 24 garments.
When and how do I pay for my order?
We accept an initial deposit of 50%; balance is due upon the receipt of the finished pieces unless other arrangements are made prior to job initiation.
How long will it take to complete my order? Is rush service available?
Typical turn around is 10-14 days. We routinely complete orders in less time when our schedule allows. Yes, rush service is available for additional fee.
Is there an art charge?
Typically, we include 30 minutes design time, free of charge. Our regular design rate is $50 per hour.
**Privacy Policy for Kwikgrafx.com Custom Apparel Store**
At Kwikgrafx.com, we are committed to protecting the privacy of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information when you visit our online store specializing in screen printing, embroidery, and heat press apparel.
**Information We Collect:**
1. **Personal Information:** When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, and phone number to process your orders and provide customer support.
2. **Payment Information:** We collect payment information such as credit card details or other payment method details to process your transactions securely through our payment gateway.
3. **Order Details:** We may collect information about the products you purchase, including size, color, and customization preferences to fulfill your orders accurately.
4. **Communication:** If you contact us via email, phone, or chat, we may keep a record of that communication to provide better customer service and support.
**How We Use Your Information:**
1. **Order Processing:** We use your personal information to process and fulfill your orders, including shipping and delivery.
2. **Customer Support:** We may use your contact information to respond to your inquiries, provide assistance, and resolve any issues related to your orders or account.
3. **Marketing Communications:** With your consent, we may send you promotional emails or newsletters about our products, special offers, and promotions. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.
4. **Improving Our Services:** We may use aggregated and anonymized data for analytics purposes to improve our website, products, and services.
**Data Security:**
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
**Sharing Your Information:**
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders.
**Cookies:**
Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies in your browser settings, but it may affect the functionality of our website.
**Children's Privacy:**
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
**Changes to Privacy Policy:**
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
**Contact Us:**
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at customerservice@kwikgrafx.com.
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Last Updated: 2/21/2024
*Terms of Service**
Welcome to Kwikgrafx.com! These Terms of Service govern your use of our website and services provided by Kwikgrafx.com, specializing in custom apparel, including screen printing, embroidery, and heat press clothing. By accessing or using our website, you agree to comply with these terms and conditions.
**1. Use of Website:**
1.1. You must be at least 18 years old to use our website and services. If you are under 18, you may only use our website with the consent and supervision of a parent or legal guardian.
1.2. You agree to provide accurate and complete information when creating an account, placing an order, or contacting us.
1.3. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
**2. Orders and Payments:**
2.1. By placing an order through our website, you agree to pay the specified price for the products and any applicable taxes and shipping fees.
2.2. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
2.3. Payment processing is conducted through secure third-party payment gateways. We do not store or have access to your payment information.
**3. Intellectual Property:**
3.1. All content and materials on our website, including but not limited to text, graphics, logos, images, and designs, are the property of [Store Name] and are protected by copyright, trademark, and other intellectual property laws.
3.2. You may not reproduce, distribute, modify, or create derivative works of any content on our website without prior written consent from Kwikgrafx.com.
**4. User Content:**
4.1. You may have the option to submit or upload content, including designs, artwork, or comments, to our website. By doing so, you grant Kwikgrafx.com non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and distribute your content for the purpose of fulfilling your orders and promoting our services.
4.2. You are solely responsible for the content you submit or upload to our website, and you represent and warrant that you have the necessary rights and permissions to do so.
**5. Limitation of Liability:**
5.1. Kwikgrafx.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, including but not limited to loss of profits, data, or goodwill.
**6. Indemnification:**
6.1. You agree to indemnify and hold harmless Kwikgrafx.com and its officers, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of or in connection with your use of our website or services, your violation of these Terms of Service, or your violation of any rights of third parties.
**7. Governing Law:**
7.1. These Terms of Service shall be governed by and construed in accordance with the laws of Maryland, without regard to its conflict of law principles.
**8. Changes to Terms:**
8.1. Kwikgrafx.com reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website.
**9. Contact Us:**
9.1. If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at customerservice@kwikgrafx.com.
By using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms and conditions, you may not use our website or services.
Last Updated: 2/21/2024